Refund for Withdrawal Due to Non-Delivery of Course:
The PEI will inform the student in writing within three (3) working days of becoming aware of any of the following circumstances:- PEI cannot commence the provision of the Course on the Course Commencement Date;
- PEI cannot complete the provision of the Course by the Course Completion Date;
- PEI terminates the course before the Course Completion Date;
- PEI has not ensured that the Student meets the course entry or matriculation requirements as stated in Schedule A of the Student Contract; or
- The Immigration & Checkpoints Authority of Singapore (ICA) rejects the Student’s application for the Student Pass.
In such cases, the student will be informed in writing of any available alternative study arrangements. If the student chooses to withdraw, they are entitled to a full refund of all Course Fees and Miscellaneous Fees paid, within seven (7) working days of receiving the above notice.
Refund During Cooling-Off Period:
The PEI grants the student a cooling-off period of ten (10) calendar days from the date the contract is signed by both parties. If the student submits a written notice of withdrawal within this period, they will be eligible to a refund on all Course Fees and Miscellaneous Fees, regardless of whether the course has commenced.
Refund for Withdrawal Due to Other Reasons:
If the student withdraws from the course for any reason not covered under the cooling-off period or non-delivery of the course, the PEI will process a refund within seven (7) working days of receiving the student’s written notice of withdrawal. The amount refunded will be determined according to the schedule outlined in the table below.
| % of [the amount of Course Fees and Miscellaneous Fees paid under Schedules B and C in the Student Contract] | If the Contracting Party’s written notice of withdrawal is received: |
|---|
| 90% | more than 30 working days before the Course Commencement Date |
| 50% | on or before, but not more than 20 working days before the Course Commencement Date |
| 0% | after, but not more than 0 working days after the Course Commencement Date |
| 0% | more than 0 working days after the Course Commencement Date |