Our Advanced Diploma in Hospitality & Tourism Management students started its module on hotel operations from July 1 to August 2, 2024. During this dynamic learning period, students will dive deep into the inner workings of hotel departments, gaining first-hand experience on how they collaborate to deliver seamless guest experiences. By blending theory with practical, real-world applications, our students will explore the essential business aspects of hotel management such as revenue generation, strategic planning, and the increasingly vital role of sustainability in daily operations.

This module provides:

• Real-World Experience: Students apply classroom concepts directly to real-life hotel operations, bridging the gap between theory and practice.
• Comprehensive Learning: From hotel operations and team collaboration to sustainability practices, our programme offers an all-encompassing view of the hospitality industry.
• Business Focus: We emphasize business strategy and revenue management, ensuring students graduate with a solid understanding of hotel profitability and leadership.
• Sustainability in Action: Students will learn the latest sustainability practices, preparing them to lead in an industry that’s increasingly focused on environmental impact.

For our hotel site visit, we selected Orchard Hotel, a pioneer in sustainability. This hotel has demonstrated a proactive approach to reducing its environmental footprint, with a Science-Based Target to cut greenhouse gas emissions by 27% by 2030. Our students were thrilled to witness these efforts firsthand, from eco-friendly guest amenities to energy-efficient systems and waste reduction strategies. The tour highlighted the importance of sustainability in hospitality, leaving students inspired to integrate eco-conscious practices into their future careers.

By visiting the hotel, students also explored its facilities, gaining valuable insights into how amenities enhance the guest experience and foster brand loyalty. This immersive experience gave them a unique perspective on delivering exceptional service, backed by sustainable practices.

After the tour, our students engaged in collaborative discussions to assess the hotel’s strengths and brainstorm potential improvements. This critical thinking exercise enriched their understanding of hotel management, reinforcing the value of our programme in preparing them for leadership roles in the hospitality industry.

With a focus on practical learning, sustainability, and comprehensive industry knowledge, our Advanced Diploma in Hospitality & Tourism Management equips students with the skills and confidence to thrive in the fast-paced world of hospitality.