National University Hospital (NUH) Annual Leader Immersion

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Overcoming Obstacles With Expertise

Our lecturers have once again proved to be inspirational and resilient role models in the hospitality industry. On the 28th of June, our lecturers headed down to National University Hospital (NUH) for an Annual Leader Immersion. This annual opportunity is for experienced industry practitioners to be reintroduced back to the hospitality industry where they can apply their expertise on this area.

This large-scale event at National University Hospital was also to commemorate NUH’s 32 years of innovative healthcare and dedication to patients. Our lecturers – a strong team of Mr. Arun Pakalapati, Mr. Isaac Joshua, Mr. Barry Hayes, Mr. Edwin Yeong, and Mr. Clarence Lua delivered exceptional service to a huge scale of 2000 guests; including influential dignities from the medical industry, NUH staff, and other guests.

To manage this massive operation, our lecturers split into 2 groups. The first group, consisting of MrArunPakalapati and Mr Isaac Joshua, skillfully managed the Alfresco. The second group, consisting of Mr. Barry Hayes, Mr. Edwin Yeong, and Mr. Clarence Lua, were in charge of overseeing the Banquet Hall where many distinguished guests were mingling. Ms Gan Yee Huey was also present to provide assistance.

As the guests poured in, both groups immediately jumped into action and efficiently maintained the food flow, service, and operation. They also demonstrated leadership qualities to identify right staff, which is crucial for this operation. With the help of just 12 staff, both groups were highly engaged, focused, and handled many unforeseen obstacles in their way.

Our lecturers have once again showed their strong expertise in the hospitality field by bringing service-operations theory to life. They are in touch with latest perspectives of hospitality and understand the complexities within this industry.

The lecturers said it was an enjoyable yet challenging experience. We couldn’t agree more!

Purpose of Fee	Amount (with GST, if any) (S$)
Course Application Fee (Inclusive of Student’s Pass Processing Fee)	$110 per application (Local applicants) $220 per application (Applicants from Vietnam, Laos, Cambodia, Myanmar, Malaysia and South Asia) $370 per application (Other international applicants)
Student’s Pass Processing Fee (to pay direct to ICA)	$45 (with effect from 1 April 2024)
Student’s Pass Issuance Fee (to pay direct to ICA)	$60
Multiple Journey Visa (if applicable) (to pay direct to ICA)	$30
Re-application of Student’s Pass	$51 per re-application
Renewal of Student’s Pass (Inclusive of ICA charges)	$200 per renewal
ICA Medical Examination (to pay direct to the clinic)	Up to $65 (as charged by the clinic) for doctor’s consultation, HIV test, chest x-ray & medical report For express service, up to $100 (or as charged by the clinic)
Course Progression Fee (Inclusive of ICA charges)	$150 per progression (for students who require Student’s Pass) $120 per progression (for students who do not require Student’s Pass)
Re-module	$1,020 per re-module (for all courses & UWL) For UWL modules, as charged by UWL
External Examination Fee	As charged by external examination bodies
Extension of FPS Insurance	As charged by FPS Provider
Proof of Study	$25 per letter
Re-Examination	$205 per re-examination
Examination Results Appeal	$52 per module (for all courses, except UWL) For UWL modules, as charged by UWL
Courier Service (Certificates/Transcripts)	Zone 2 - China, Thailand, Vietnam, Brunei, Indonesia, Korea, Taiwan - $50 per collection Zone 3 - India, Japan - $60 per collection Zone 5 - UK, France - $80 per collection Other countries - as charged by DHL per collection
Late Payment Charges	10% of the outstanding payment
Extension Fee (Dissertation Submission Date)	For 3rd Year to 4th Year student = $2,000 per extension For 4th Year to 5th Year student = $3,000 per extension
SISH Uniform Accessories	$50

Overcoming Obstacles With Expertise

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